Development Log

Added a portal notification center for missed ticket activity and expanded ticket intake open/close visibility.

• Added a notification center in the portal header that surfaces unread replies and recent ticket activity for tickets relevant to each signed-in user.
• Opening a ticket from the notification center preserves your current portal page so the ticket back flow returns you where you came from.
• Added manager-side ticket intake close controls with scheduled auto-reopen support from web configuration.
• Updated the public request surfaces to show when requests are closed and display the scheduled reopen time in the viewer's local time.

Added personal DM notification controls and expanded internal developer-message notifications.

• Added a dedicated Preferences page in the sidebar user dropdown for personal notification controls.
• Added per-user ticket DM notification settings stored in Prisma `UserPreference`, including master and event-level toggles.
• Added per-user anti-spam controls for message cooldown, inactivity checks, and stale reminder timing.
• Updated DM delivery to apply each recipient's saved user preferences before sending notifications.
• Added internal developer message notifications for new replies, edits, and deletes.

Added suggestion/bug intake management, ban controls, and approval visibility improvements.

• Added Suggestions and Bug Reports intake with a dedicated manager review page.
• Added ban by Discord ID and manager-side banned user list with unban actions.
• Added approval status tags for model and liveries on approvals tickets.
• Improved ticket forms configuration panel scrolling for long form setups.

Expanded ticket intake controls with configurable forms, fields, and routing metadata.

• Added configurable ticket forms with categories, status defaults, and required role gating.
• Added sortable form fields with helper text, required flags, and dynamic options.
• Added field-level category and department selector support.

Introduced visual controls for ticket aging and cleaner triage readability in large queues.

• Added open/stale ticket age color rule controls.
• Improved ticket list readability and status scanning behavior.
• Refined manager configuration layout and section transitions.